Frequently asked questions
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Please contact with the officers of Shipment Sales Division of the company on costs to ship your freights from abroad to Mongolia and visa-versa and the possible shipment term. For the contact address and e-mail address, please see in Contact us page.
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You should provide the following information to our officers truly and correctly in order to obtain the accurate quotation.
• Port of loading orcountry of origin (Origin)
• Delivery port or destination (Destination)
• Descriptions of commodities (Commodity)
• Commodity weight and volume (Weight, Volume)
• Shipment term /International commercial terms-Incoterms/
• Freight condition
• Other additional services /delivery, customs and packing, etc.,/
You can take advices from our officers in charge of free if you do not understand above information. If your information is clear and accurate, you will not have quotation changes and additional costs. -
We submit the quotation within 1 hour to 7 days regarding to information you provided, country of origin you wanted and your commodity conditions. Generally, our officers give answer to you within 1-2 days after receiving quotation request.
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Mongolian, Chinese and Russian railway and sea shippers, aviation companies and land shipment companies are required to regularly change the tariffs due to the fuel, petrol and energy price growths and other rule amendments. For this, our quotation is valid for certain time. “QUOTATION VALIDITY” is noted on the quotation we sent you and please pay the attention it. For the container and train transit shipment by ocean, the quotation is valid for one month since issuing the quotation. The quotation is changed in the some emergency cases. Please consider it.
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LCL or LTL and air freight are loaded in the instrument with certain volume, so your freight price is fixed regarding to your freight weight or volume. For LCL or LTL freights, their volume is taken as the minimum 1 cube meter.
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Our professionals are more than willingly to inform you daily on whereabouts of your shipment
• By calling you directly
• will get you informed through your email id.
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By subscribing a pop-up advertisement on our website for writing your email ID on it. We usually do inform our customers with a quotation list on monthly basis.